The Child Wise National Child Abuse Prevention Helpline is a toll free number that provides Australians with access to expert advice from trained counsellors and an opportunity to speak up about child abuse. A wide range of people affected by child sexual abuse contact the Helpline, including victims, parents, relatives, teachers, friends, professionals, carers and many others. Many of the callers require information on the indicators of child abuse and what to do, information about issues related to normal child development and assistance on how to talk to children about personal safety.

Many people contact Child Wise with concerns about children they know, or if they have concerns about child abuse but are unsure what to do. Child Wise has also found that the majority of people do not know who to turn to if they have a concern about a child.  Often people are reluctant to contact the authorities with their concerns and require an impartial intermediary, which demonstrates why the continuation and growth of the Helpline is so pertinent to Child Wise’s mission to prevent child abuse, especially child sexual abuse.

As well as receiving calls from people concerned for specific children, Child Wise also receives calls from people speaking up about their childhood abuse for the first time. In some instances, these callers require support and affirmation, but do not necessarily want or are able to pursue the matter any further.  

Child Wise also receives calls about reports of child pornography and travelling child sex offenders. If you are suspicious or have concerns about someone you know, please contact our Helpline for information on what you can do.

Contact our National Child Abuse Prevention Helpline on:

• 1800 99 10 99
• +61 3 9645 8911 (outside Australia)
• email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it